Last updated: 1 January 2026

Wkts Privacy Policy – How We Protect Your Data

At wkts, your data is treated like a trust. This page clearly explains what information we collect, why we collect it, how it is stored, and who it is — and isn't — shared with.

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Our core privacy principles

Wkts believes data protection is more than legal compliance — it is an expression of respect for our members

Bank-Grade Encryption
Every piece of data and every transaction on wkts is protected by 256-bit SSL encryption — the same standard used by major banks worldwide. Your data cannot be intercepted in transit.
No Sale of Data
wkts never sells your data to advertisers or any third party. Your name, phone number, and email will never end up in a marketing database.
In your control
You have the right to view, correct, or request deletion of your data on wkts. The process can be started with a simple email.
Limited Access Policy
Only authorized wkts staff can access your data — and only to provide support. Every access is logged and regularly audited.
Transparent Data Practices
This page clearly states what data wkts collects and why. Your data is never used for hidden purposes — only to improve your experience.
Legal Compliance
wkts complies with international data protection standards. Your data is never shared with government authorities except where required by law.

1About This Privacy Policy

This Privacy Policy explains in detail how personal information is collected, used, stored, and protected through the wkts website (https://wkts.ws) and mobile application. "wkts", "we", and "our" refer to the entity that operates this platform.

By creating an account or using our services on wkts, you are considered to have consented to this Privacy Policy. This policy governs our Terms & Conditionsis an integral part of.

Please Note: This page is written in plain, easy-to-understand language so every member can follow it clearly. An English version is also available for legal purposes — in the event of any discrepancy, the English version takes precedence.

2What data we collect

Wkts only collects data that is strictly necessary. This falls into three categories:

Identity information

Full name, date of birth, national ID number, address — collected during registration and KYC verification

Contact Information

Email address & mobile number — for account verification and communication

Financial information

BKash/Nagad number, bank account details — used solely for processing transactions

Usage Data

Login times, bet history, page visits — automatically collected to improve our service

Device Information

IP address, device type, browser — for security and fraud prevention

Support Contact

Live chat and email content — used for issue resolution and service quality improvement

Important: wkts never stores your password in plain text — it is kept as an encrypted hash. Our support team will never ask you for your password.

3How your data is used

Wkts uses your data only for specific purposes, each of which is clearly explained below:

  • To create, manage, and secure your account
  • To complete KYC verification and confirm your age
  • To process deposits, withdrawals, and other financial transactions
  • To provide bonuses, rewards, and personalized offers
  • To detect fraud, money laundering, and multiple accounts
  • To provide customer support and resolve issues
  • To improve platform performance and enhance user experience
  • To meet legal obligations
  • To notify you of important updates, policy changes, and security-related information

Wkts never shares your data with advertisers or marketing agencies. If you no longer wish to receive promotional emails, simply click the "Unsubscribe" link at the bottom of any email.

4Who your data is shared with

Wkts does not sell your data. However, it may be shared with specific parties in limited circumstances:

  • Payment processors: To process transactions with bikash, Nagad, and banks only — limited to the information strictly required
  • KYC Service Provider: Secure third-party platforms may be used for identity verification
  • Game providers: Session data required during casino gameplay — no personal identification involved
  • Law enforcement agencies: Only when required under a court order or applicable government regulations
  • Security Partners: Used on a limited basis for fraud detection and cybersecurity

Our Commitment: Outside of the circumstances listed above, wkts will never share your data with any party. All third parties operate under strict confidentiality agreements.

5Cookies & Tracking Technologies

The wkts website and app use cookies and similar technologies. The types of cookies and their purposes are outlined below:

Analytics cookies can be disabled from your browser settings — however, disabling essential cookies will prevent wkts from functioning properly.

6How long your data is retained

Wkts does not retain your data for longer than necessary. Retention periods vary depending on the type of data:

  • Account information & KYC documents: for the duration of active account + 5 years after closure (legal obligation)
  • Transaction history: 7 years (as required by financial regulatory guidelines)
  • Betting history: for the full duration of account activity + 3 years
  • Support conversations: 2 years
  • Login logs & session data: 90 days
  • Analytics data: 14 months (in anonymized form)

Deletion Request: Any data not subject to a legal obligation will be deleted upon your request. Write to us at support@wkts.ws.

7Your Data Rights

Wkts respects your privacy rights. Below is an overview of your rights and how to exercise them:

RightsDescriptionHow to Use
Right to Access Your DataThe right to know what data we hold about youSubmit a request by email
Right to RectificationRight to request correction of inaccurate informationContact Support
Right to erasureRight to request data deletion within legal limitsSubmit a request by email
Right to restrict processingRestrict the use of your data for specific purposesAccount Settings
Data PortabilityRight to receive your data in a structured, portable formatSubmit a request by email
Right to ObjectRight to object to specific data processingContact Support

To exercise any of these rights, email us at support@wkts.ws. We will respond within 30 business days.

8Children's Privacy

Wkts strictly does not serve anyone under the age of 18. We never knowingly collect personal data from minors.

If a minor has created an account by mistake and we become aware of it, that account will be closed immediately and all associated data deleted. If a parent or guardian believes their child is using wkts, please contact us at support@wkts.ws.

9Policy Updates

Wkts may update this privacy policy from time to time. Before any changes take effect:

  • Advance notice will be sent to your registered email
  • A clear banner notice will be displayed on the platform
  • The "Last Updated" date at the top of this page will be revised accordingly

Continued use of wkts after any changes have been made will be considered acceptance of the updated policy. For significant changes, fresh consent may be required.

10Contact Us

If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please reach out to us through any of the following channels:

  • Email: support@wkts.ws (response within 48 hours)
  • Live chat: available 24/7 via the website and app

Data Protection Officer: wkts has a dedicated Data Privacy Officer who is always available to address your privacy concerns.

FAQ

wkts generally does not charge a service fee on withdrawals — however, payment providers such as bKash or Nagad may apply their own transaction charges in accordance with their respective policies. USDT withdrawals are subject to blockchain network fees (gas fees). Regarding withdrawal limits: a minimum of ā§ģ500 is required per withdrawal, and the maximum daily limit varies by payment method and account verification level. Fully KYC-verified accounts enjoy higher limits. VIP members are eligible for elevated withdrawal limits. For exact amounts, contact support or check the withdrawal page in your account.

Bengali is set as the default language on wkts because it is a platform built for members in Bangladesh. If you want to view the site in English, look for the language selection icon (usually a flag or an "EN/BN" button) in the top-right corner of the page or in the navigation bar. Click on it to choose either English or Bengali. On the mobile app, this option is typically found under the "Language" section in the Settings menu. Once you make the change, the setting will be remembered the next time you log in as well, since it is saved to your account profile. If you cannot find the language button, let us know via live chat and we will guide you right away.
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